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“My Stupid Mouth:” apologies are better in 140 characters or less

We all love a great Perez-Hilton-infused celebrity scandal, and who has drawn more fire recently than John Mayer? Mayer’s extremely relaxed and a little bit too revealing Playboy article sparked controversy across the nation. His “stupid mouth” definitely got him in trouble in the multi-page – How the Internet Can Help You in a Crisis

This post is related to the Platform article “Crisis Communication 101 — Basic Rules of Managing a Crisis” by Philip Turkowitsch. Communication tools on the World Wide Web allow us to distribute messages to millions of recipients simultaneously. The advantages over traditional media are diverse;

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