The Joke’s on Whom? Navigating Humor in Crisis Management
Humor can humanize brands during crises if strategic and empathetic, as shown by Chipotle and KFC, but risks backlash if misjudged.
Ticketmaster: Monopolizing a Bad Reputation
Published on September 20, 2023, at 4:43 p.m.by Chloe Petro. “Building the technology and service to seamlessly connect fans with events they love
In Memory of Leslie Jordan: How Honesty Built Trust
Published on Nov. 9, 2022, at 4:35 p.m. by Sydney Palmer “Happiness is a choice. Happiness is a habit. And happiness is something you
Lessons from the Emerald City
Published on April 26, 2017, at 1:24 p.m. by Erica Cooke. Seattle, the land of coffee and rain. It took a four-hour car ride
Brian Williams: Propeller of Lies
Posted: February 20, 2015, 2:00 p.m. by Laura Gregory. As public relations students, we learn time after time that the key to crisis communication
We Take PRide
Posted At: March 5, 2013 6:20 P.M. by Gillian Richard I wasn’t at the round table when members of The University of Alabama’s PRSSA chapter decided we
Honesty in PR: #admitwhenYoumakemistakes
by Sarah Shea, editor Nearly every conversation about public relations ethics comes back to one crucial idea. For insider trading scandals—honesty is crucial. For