Skip links

A Comment on “No Comment”

A Comment on “No Comment”

Published on October 19, 2018, at 6:10 p.m. by Elizabeth Summers. The two most detrimental words in the public relations dictionary are “no comment.” Lessons in crisis communication often reiterate the harmful impact of those words from the start. Regardless of your motive, the phrase

Facebook Fans Dislike the Data Breach

Facebook Fans Dislike the Data Breach

Published on April 16, 2018, at 4:26 p.m. by Stephanie Zielinski. On March 17, 2018, Facebook was brought into the spotlight because of a privacy breach performed by Cambridge Analytica, a company that had access to some users’ personal data. People who gave Cambridge Analytica

No More Monkey Business: Tackling the Harambe Crisis

No More Monkey Business: Tackling the Harambe Crisis

Published on July 13, 2017, at 2:45 p.m. by Elizabeth Selmarten. On May 28, 2016, the Cincinnati Zoo & Botanical Garden’s livelihood was turned upside down after shooting and killing a critically endangered western lowland gorilla to save a boy who had climbed into the

Uber: Driving the Future

Uber: Driving the Future

Posted on September 30, 2016, at 3:50 p.m. by Nicole Morgan. It’s a busy Thursday night in Fayetteville, Arkansas, and Rich Moran is fueling up his Nissan Xterra to start his shift as an Uber driver. Once his tank is full, he taps onto the

Food Allergies: Are They as Serious as We Think?

Food Allergies: Are They as Serious as We Think?

Published on September 22, 2016, at 3:00 p.m. by Mary Catherine Molay. Imagine this: You hand your child his dinner, turn around a few seconds later and notice that he is having an allergic reaction. When your child has a food allergy, moments like these

Too Soon, Chipotle, Too Soon

Too Soon, Chipotle, Too Soon

Published on April 6, 2016, at 4:30 p.m. by Leah Tobak. As many of us know, Chipotle Mexican Grill has spent the past six months recovering from a major PR crisis due to multiple E. coli outbreaks in its restaurants. These epidemics sickened numerous customers

SeaWorld Sees the Light

SeaWorld Sees the Light

Published on April 5, 2016, at 10:45 p.m. by Leah Tobak. SeaWorld recently announced the immediate and complete cessation of Orca (killer whale) breeding in their captivity. This ongoing battle has persisted for years among animal activists everywhere, and the reaction to this announcement was

Sound the Alarm: Best Practices in the Face of a PR Crisis

Sound the Alarm: Best Practices in the Face of a PR Crisis

Published on March 24, 2016 at 8:30 p.m. by Leah Tobak. Most companies face at least one crisis during their lifespan: Just when everything seems to be going swimmingly, the stroke of a key or the wording on a product sounds the alarm. A PR

“Cheerio” to General Mills’ Transparency

“Cheerio” to General Mills’ Transparency

Published October 17, 2015, 1:10 p.m. By Sally Immel. Transparency, transparency, transparency: We’ve heard this word a thousand times because it’s the first public relations lesson in the book. Ever since our first PR class, we were taught to always tell the truth — no

Return to top of page