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Three Tips to Avoid Twitter Controversies

Three Tips to Avoid Twitter Controversies

Posted: April 16, 2014, 1:51 p.m. by Jonae Shaw. There recently have been quite a few Twitter mishaps gaining a lot of media coverage. First, there’s the story of a 14-year-old girl who tweeted American Airlines pretending to be a terrorist. Not only was her

Social Media Can Ground an Airline

Posted At: November 18, 2013 10:15 a.m. by Lexi Holdbrooks. In order to maintain a mutually beneficial relationship between the airlines and their publics, airlines now must monitor social media to avoid crises and must be prepared to handle the situation at any given time.

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